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Data Solutions & Technology Incorporated (DST)
9901 Business Parkway
Suite R
Lanham, MD 20706-1887
Telephone: 301-583-3500
Fax: 301-583-3509

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Home » Careers » Technical Support Specialist

Technical Support Specialist

Position:      Full-Time
Location:     Largo, MD
Start Date:  Immediate
Experience: 3+ years

Position Description / Summary of Duties:

Provides technical onsite and phone support for internal / external end users on a variety of hardware and software problems including operating system support, communication problems, application support, system access problems, and database support. Escalates problems when unable to make proper determination. Log customer contacts in Remedy and assigns tickets. Proficiency in creating / developing Ghost images for desktop and laptop computers is required. Experience in providing support in MS Office 2007, Windows XP/Vista/Windows 7 and I.E 7 & 8 is a must. NOC PC & Mainframe support experience preferred. Candidates must possess an A+ Certification or higher.

Education Required: Candidates must possess a high school diploma/Associates degrees preferred.
Clearance Required: N/A

To apply:

Step 1: Download and complete the following 2 files:

Step 2: FAX a resume, cover letter, and the 2 files (see Step 1) to the following address:

Recruiter
Data Solutions & Technology
9901 Business Parkway Suite R
Lanham, MD 20706-1887
Fax: 301-583-3509


Thank you for your interest in Data Solutions & Technology Incorporated, an Equal Opportunity Employer/M/F/V/D.

DST Benefits

Benefits

DST offers a comprehensive benefit package to include: medical, dental, vision, life insurance, short-term disability, long-term disability, and 401(k) program with employer matching.